Job Description

Job Description

Job Description

Top Three Skills 

1. 1. 3+ years of professional experience working as a UX Researcher, Usability Analyst, or similar role.
2. 2. Experience designing surveys, writing discussion guides, moderating interviews, analyzing data, translating findings into frameworks & recommendations, and presenting your work.
3. 3. A degree in behavioral science, a related field or equivalent professional experience. These fields may include but are not limited to Human-Computer Interaction, Psychology, Sociology, Interface Design, or Computer Science.

 

Things you'll do:

A "typical" day for you as a UX Researcher with our team might include:

Recruiting, planning, and moderating concept research and/or usability testing for mobile and desktop devices
Initiating and managing cross-functional collaboration throughout research activities
Analyzing research findings and translating them into valuable insights for the team
Assembling findings reports and read-out presentations to share with teams and key stakeholders
As needed, assisting other researchers during sessions by taking notes, and supporting other researchers with larger strategic discovery projects
May lead other researchers on large, complex projects to drive successful execution of research activities

This job might be a great fit for you if:

You believe in solving the right problems. You have a strong desire to understand a problem space and test design concepts based on the opportunities the Strategy and Design teams have identified.
You are a great listener. You listen to users and team mates attentively to align business goals and user needs. Helping people through listening and observing makes you feel warm and fuzzy inside.
You are curious. Your favorite word is "why". You want to observe human behaviors and understand user goals. You always want to know more.
You are a clear communicator. You can compress dense research data into digestible and meaningful insights. You are able to present your findings to team members both inside and outside the Strategy & Research team concisely, confidently, and eloquently without being prescriptive.

Experience you'll need: 

1. A degree in behavioral science, a related field or equivalent professional experience. These fields may include but are not limited to Human-Computer Interaction, Psychology, Sociology, Interface Design, or Computer Science.
2. 1-2 years of relevant experience in Human Factors or HCI as a researcher, analyst, or similar role in a software or agency environment.
3. Experience designing surveys, writing discussion guides, moderating interviews, analyzing data, translating findings into frameworks & recommendations, and presenting your work. 

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