Student Aide - Office of Student Financial Assistance | Harper College Job at Harper College, Palatine, IL

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  • Harper College
  • Palatine, IL

Job Description

Duties of Position :

  • Answer student questions through email using our Salesforce system
  • Use a script to complete high volume calling campaigns
  • Analyze reports and data entry
  • Answer phone calls from students as needed
  • Assist OSFA staff with projects
  • Use a script to complete calling campaigns
  • General office duties include copying, filing, document intake and scanning
  • Other duties as assigned

Schedule Information :

OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.

Maximum hours per week : 20

Education Requirements : In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing.

Experience Requirements :

  • Detail oriented and organized
  • Able to meet deadlines
  • Fast learner
  • Reliable
  • Strong communication and phone skills
  • Microsoft Word and Excel skills a plus

Job Tags

Flexible hours, Monday to Friday,

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