Job Description
The Senior Managed Services Engineer works under the direction of the Managed Service Operations Center (MSOC) Manager and will support our clients and internal operations. This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system. Accountability and proactive communication as it relates to all position responsibilities. This position will be located in Deerfield Beach, FL.
Essential Job Functions:
Education/Certifications:
Experience:
CSPi is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.
We will contact only those who are a potential match. As part of our pre-employment process, we require that applicants agree to submit to background screenings.
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