Phlebotomy Supervisor Job at West Virginia University Health System, Morgantown, WV

  • West Virginia University Health System
  • Morgantown, WV

Job Description

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Supervises the laboratory phlebotomy ensuring that patient samples required for laboratory testing are collected and processed per laboratory protocol Supervises the courier transport staff ensuring that patient specimens are packaged and transported according to laboratory protocol. Conducts employee performance feedback sessions. Maintains collection procedure manual and has medical director review annually. Has thorough knowledge of test requirements, maintains courier vehicle including vehicle registration and insurance. Assists Clinical Laboratory as necessary. Assists in outreach development including but not limited to: Participating in new client calls; facilitate onboarding on new clients; monitors their performance; and monitors outreach quality issues through resolution/follow-up. Participates in onboarding and set up of the new offices including space requirements and stocking of all equipment and transport supplies based on needs of the client.



1. High school graduate or GED required.

2. Phlebotomy certification from approved program.

3. Valid Driver's License.


1. Four years' clinical laboratory phlebotomy experience.

2. One year laboratory supervisor experience.



1. Associate Degree in Health Related Field.


1. Clerical and computer experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

1. Selects, hires, manages, and evaluates the effectiveness of employees on an ongoing basis. Assists with departmental training and orientation, and assigns departmental staff.

2. Schedules and adjusts staff to meet facility needs considering staff competency, established standards and regulatory requirements, including appropriate supervision, and wage and hour law.

3, Supervises the daily duties and outcomes of the phlebotomy staff.

4. Monitors staff satisfaction and takes appropriate corrective action.

5. Completes duties in a time efficient manner, prioritizes STAT orders, ASAP orders, scheduled orders and outpatients. Prints, documents, and reviews pending Specimen Collection lists periodically throughout each work day.

6. Provides direction and oversight to the waived testing program in collaboration with the Laboratory Manager/System Director, POC Coordinator Director and appropriate nurse managers.

7. Completes annual performance review for staff employees.

9. Maintains on time courier scheduled pickups. Adds new outreach clients to appropriate schedules.

10. Assists the System Director with prospective new client calls; make recommendations as to how to provide the service.

11. Set up and equip new sites.

12. Monitor new client performance. Visit site proactively.

13. Identify and addresses outreach quality issues observing for trends and resolving issues with appropriate documentation .

14. Assists the Laboratory Manager with the staffing of the Accessioner' s desk. Should always have someone trained and assigned to work the area.

15. Ensures that the staff is properly trained for specimen type, proper receipt into the LIS, troubleshooting of missing samples and orders.

16. Properly trains the staff to prioritize the STAT specimens to be processed first.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Able to wear latex and non-latex gloves with frequent changes and hand washing.

2. Able to lift 40 pounds from floor to waist.

3. Able to bend, stoop, reach and be capable of normal rotation, standing and walking for an 8-10 hour shift.

4. Must meet Department of Labor's MEDIUM duty standard (MEDIUM WORK- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly).

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. This position may require unsupervised access to restricted areas that may contain medications, supplies and patient confidential information.

2. May be required to travel between facilities/buildings.

3. May be scheduled to work various shifts based on departmental needs.

4. Daily functions may include incidental exposure to vapors, fumes, moving mechanical parts, electrical shocks, chemical and biological hazards, patient contacts, use of needles and syringes, waste handling and computer usage. OSHA Category

5. May be exposed to virus, disease, and infection from patients and specimens in working environment.


1. Ability to read and communicate effectively in English.

2. Use a computer keyboard, monitor and mouse.

Additional Job Description:

Position will work 5a-500p 7 on 7 off consecutively

Scheduled Weekly Hours:



Day (United States of America)


United States of America (Non-Exempt)


WVUH West Virginia University Hospitals

Cost Center:

103 WVUH Clinical Labs Phlebotomy Reference Lab


1 Medical Center Drive


West Virginia

Job Tags

Immediate start, Shift work,

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