Job Description

• Administrative Support: provide essential administrative support to loan officers. They handle paperwork, organize files, and ensure smooth communication between clients, lenders, and other parties involved.
• Client Interaction: Served as a point of contact for clients during the loan application process. They assist clients in gathering required documents, answering questions, and guiding them through the process.
• Document Verification: Before submitting loan applications review documents for accuracy and completeness. This includes verifying income statements, credit reports, and other relevant information.
• Coordination: coordinate with loan officers, underwriters, real estate agents, and title companies. They schedule appointments, track deadlines, and facilitate communication.
• Compliance: A critical responsibility is ensuring that all loan documentation adheres to federal and state regulations.
• Follow-up: follow up with clients regarding missing documents, loan status updates, and additional requirements.

• Industry Knowledge: Previous experience in the mortgage or lending industry is advantageous. Familiarity with loan terminology, processes, and regulations is beneficial.
• Computer Skills: Using loan management software, spreadsheets, and databases proficiently.
• Communication Skills: Clear communication with clients, colleagues, and external parties is essential.
• Attention to Detail: Accuracy in document review and data entry.
• Organizational Abilities: Managing multiple tasks and deadlines effectively.
• Adaptability: The ability to handle changing priorities and work well under pressure.

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