Epic Provisioning Analyst Job at MetaSense Inc, Rochester Hills, MI

Nm51RXRPdkdzUkFVbEg1OGwwVk5sNWRS
  • MetaSense Inc
  • Rochester Hills, MI

Job Description

Job Description

Job Description

Duties:
GENERAL SUMMARY: This position will be a member of Identity and Access Management team-Epic Provisioning team, which is the gatekeeper for the Identity Management system, creating Epic accounts and user provisioning in accordance with Epic Security policies. Understands and maintains the Epic software security structures. The position requires an in-depth understanding of access process and procedures and the ability to apply that understanding to supporting Epic that directly benefit the patientcare and/or business functions of facilities Systems.


PRINCIPLE DUTIES AND RESPONSIBILITIES:
• Responsible for user access management, user provisioning, de-provisioning and troubleshooting user issues and maintenance in accordance with the controls that govern Identity Access and Management.
• Acts as customer liaison, working with end-users or business contacts to understand their access/security needs and communicate the requirements and timelines.
• Responsible for Epic provisioning/security related tasks.
• Performs tasks for security initiatives while adhering to Epic security policies and procedures. Assumes responsibility for keeping informed about changes in policies and procedures.
• Research, analyze and provide solutions to routine access issues with general direction from supervisor.
• Collaborates with Identity and Access Management team to ensure that access management is working within the established security guidelines and is in adherence with the policies/procedures.
• Ensures Epic training is completed and required approvals when needed are obtained before granting user access to Epic.
• Identify and implement improvements for efficiency and enhanced security for work processes with general direction from supervisor/manager.
• Working knowledge of Data Courier.
• 24/7 on support call.


EXPERIENCE REQUIRED:
• Minimum of one (1) year direct Epic work experience.
• Good written and verbal communication skills.
• Excellent interpersonal skills.
• Good customer service skills.
• Ability to manage multiple tasks.

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the facilities Customer Service Policy and summarized below:
Communication
Ownership
Understanding
Motivation
Sensitivity
Excellence
Teamwork
Respect
Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:
Be self-directed
Be flexible and committed to the team concept
Demonstrate teamwork, initiative and willingness to learn
Be open to new learning experiences
Accepts and respects diversity without judgment
Demonstrates customer service values


PHYSICAL DEMANDS/WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.

Education Required
• Associates degree or equivalent in related field or two (2) years related work experience required.


CERTIFICATIONS/LICENSURES REQUIRED:
• Epic ‘Security Coordinator Certification’ preferred.

Job Tags

Work experience placement, Flexible hours,

Similar Jobs

Saha Logistics Inc

Fedex Ground Delivery Driver (Bridgeport PA) Job at Saha Logistics Inc

 ...hour shift? Job benefits: weekly pay Flexible schedules Paid time Off We are an Independent Service Provider for FedEx Ground Delivery, seeking experienced, commercial drivers for package delivery and pickup service out of Bridgeport, PA (King of Prussia... 

APN Consulting, Inc

Electronic Trading Sr. Java Developer Job at APN Consulting, Inc

 ...Direct Client Requirement Position: Electronic Trading Sr Java Developer Location: New York, NY Type: Full Time/Permanent Overview This is a unique opportunity to get in on the ground floor of a greenfield development project to design... 

Arena Stage

Content and Email Marketing Specialist Job at Arena Stage

 ...:We are seeking a creative and results-driven Content and Email Marketing Specialist to join our marketing team. This role is responsible for developing...  ...environment with 3 days in the office and 2 optional remote days.Offers of employment at Arena Stage are contingent... 

Criterion Child Enrichment

Portuguese Interpreter Consultant Job at Criterion Child Enrichment

 ...groups, child care, early intervention and newborn home visiting programs. Job Description We are seeking an in person PortugueseInterpreter to join our team of dedicated professionals providing home and center-based Early Intervention services to infants, toddlers... 

IDR Healthcare

Staff Accountant Job at IDR Healthcare

 ...IDR is looking for a Staff Accountant to join one of our digital sports media clients! This is a full-time, on-site role at their corporate...  ...What's in it for you? Opportunity for growth within a fast-growing company dedicated to digital sports media. Work alongside...