Bilingual IT HelpDesk Technician Job at NeoLore Networks Inc., Canada

N1h1SnRlSEpzUllSbG5WK2xVVktrNUpRK2c9PQ==
  • NeoLore Networks Inc.
  • Canada

Job Description

Job Description

Job Description

Calling all IT specialists! Are you good, but want to be Great? Do you want to be the best at what you do? How about working in an elite IT Team? How about working in many aspects of IT infrastructure rather than just being siloed. Do you like movement in your career?

Join our growing Company and learn to become an IT Gladiator !

This is an IN OFFICE position.

We are looking to make good IT technicians - Great!

(Sorry programmers, if you are looking for a programming job, this is not the right job posting for you.)

How you will make an Impact for our clients:

  • Provide awesome IT support in a timely fashion;
  • Ensure constant communication until the issue is resolved;
  • Own the issue - if you need help, we are here for you;
  • Be the best you can be.

Who are we looking for:

  • Lightly experienced (1-3 years) techs who want to learn;
  • Has completed a relevant certification: e.g., College Diploma/Certificate, Microsoft MCP, CompTIA A+ or Network+;
  • Bilingual (English and French) Required
  • Has Exceptional customer service / communication skills
  • Proficiency in current Windows Workstation/Server Operating Systems/ MS 365
  • Ability to get Secret Clearance required

Why would you want to work for NeoLore?

  • Well… we are awesome. We create IT Gladiators;
  • We are a super technical company and believe in continued training;
  • We educate and encourage our technicians to be better than they are;
  • We have over 1150+ Standard Operating Procedures;
  • We work hard and play hard
  • We offer medical benefits;
  • We give Micro Bonuses;
  • We go out together a lot - well, before Covid;

Now that you are interested, be sure you have the following technical skills first before you apply:

  • Troubleshoot Microsoft Operating Systems Win10+, Office Suite 2013+;
  • Make basic Active Directory moves add and changes, and profile changes;
  • Have a basic understanding of firewalls (Meraki, Cisco ASA, SonicWALL, Sophos etc.)
  • Workstation Operating System installations using imaging technology;
  • Install and troubleshoot Business Line of Applications, sometimes with a 3rd party vendor;
  • Troubleshoot basic network connectivity problems
  • Perform onsite installation of PC’s, Printers, switches, NAS etc.;
  • Basic email troubleshooting client side;
  • Install and troubleshoot Remote Monitoring/Anti-Virus/Anti-Malware software on workstations;
  • Install, monitor and troubleshoot Backup software to ensure backups are running perfectly;
  • Create Standard Operating Procedures for both NeoLore and its clients.
  • Microsoft 365 user additions and management

 

 

Inclusion and Diversity

At NeoLore you will collaborate with a diverse group of people and be a part of an amazing and growing company. We pay competitive salaries and offer a range of benefits that support employees and their families. NeoLore supports its' employees by focusing on their growth and development.

NeoLore is committed to building a team that represents a variety of backgrounds, perspectives and skills. We value diversity and aim to provide an inclusive recruitment selection and onboarding process to ensure each candidate is treated respectfully.

If you need accommodation at any point in the application or interview process, please let us know; we are committed to being and inclusive employer.

We thank all candidates who apply, however only those selected for further consideration will be contacted.

Company Description

NeoLore provides proactive IT Support for our clients, primarily through the use of state-of-the-art monitoring systems and personalized attention from our highly experienced technicians. NeoLore promotes seamless technology integration and business peace of mind by implementing solutions using the industry’s ‘IT Best Practices’ in a cost-effective, efficient manner.

Company Description

NeoLore provides proactive IT Support for our clients, primarily through the use of state-of-the-art monitoring systems and personalized attention from our highly experienced technicians. NeoLore promotes seamless technology integration and business peace of mind by implementing solutions using the industry’s ‘IT Best Practices’ in a cost-effective, efficient manner.

Job Tags

Similar Jobs

Behavior Analyst Certification Board

Certification Program Coordinator Job at Behavior Analyst Certification Board

The Behavior Analyst Certification Board, Inc. (BACB) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional...  ...logistics, recruitment process, communications, training, and remote exam development. Oversee SME document and resource updates... 

BAYADA Home Health Care

Substitute School Nurse- Registered Nurse (RN) Job at BAYADA Home Health Care

 ...care is our highest priority and greatest joy. RN substitute school nurses need in Trenton, NJ and surrounding districts. Full Time Shifts...  ..., and Vision benefits Company-paid life insurance Employee Assistance Program Public Service Loan Forgiveness Partner 401K Preventive... 

Kudzu Interactive, Inc.

Data Analyst Job at Kudzu Interactive, Inc.

 ...DATA ANALYST-REMOTE BUT MUST LIVE IN THE UNITED STATES About Tillster Headquartered in the USA...  ...and from any device - one consumer at a time, one order at a time, billions of times...  ...supporting, and nurturing the people who are part of the global Tillster team. We are... 

APN Consulting, Inc

Admin/Clerical - Office/Mail Clerk I Job at APN Consulting, Inc

 ...Title: Admin/Clerical - Office/Mail Clerk Duration: 3 Months Location: 1075 Main Street, Suit 400, Waltham, MA Job Description : Will the position be 100% remote? No, this position is 100% in the office, 1075 Main Street, Suit 400, Waltham, MA... 

Gutierrez Insurance Agency

Licensed Life and Health Insurance Agent Job at Gutierrez Insurance Agency

 ...We offer a great opportunity for those looking for part-time or full-time work, flexible schedule while working from home. We are interested...  ...: Be honest and trustworthy Have a General Life & Health License or be willing to obtain one Be comfortable speaking...