Business Consulting

The best CRM for new small businesses is one that has a low learning curve and provides what you need to run your business. One of the most important tools in business is customer service, which can be difficult without an efficient CRM system. The best CRMs also allow you to manage multiple channels like social media, emails, texts, and phone calls all from one place. So what’s the deal with Hubspot? HubSpot has been a helpful resource for small businesses. For those who want to grow their business while keeping things simple, we recommend the free starter plan primarily because it’s price-free! It’s easy to use and offers lots of flexibility based on your business operations with Hubspot’s different styles such as marketing, sales, customer service, or even an operating system. The features they offer are so expansive that it’s tough to name them all. It includes forms, email marketing, ad management, and landing pages just for starters! They also have shared inboxes on their sales CRM where you can chat with your team members or create a quote/quote request box using the live chat function-it’ll make things simpler. The Hubspot CRM is great for a startup and it has limitations that are only available with the paid version which can cost anywhere between $20 per month (minimum of 2 users) to $100 per month (minimum of 5). And there’s even an Enterprise model. BONUS TIP: they can also offer up to a 90% discount for startups! Arguably the largest company in the CRM business is Salesforce If you want the most powerful CRM with a virtually unlimited number of options, then Salesforce is what you need. This incredible platform can cater to any type and size of the business by offering tools for small business sales, customer service, sales, and services marketing analytics (both online and in-store) commerce basically anything that could possibly be considered under this category! It’s not cheap though -but neither are all these awesome features- so make sure it fits your budget before committing yourself. The pricing plan starts at $25 per user, per month for the Essentials package, $75 per user, per month for Sales or Service Professional, going up to a growth platform that offers 10,000 contacts. Do Salesforce and Hubspot have any real competition? As the business world becomes more and more digital, so do our customer relationships. In an era where customers are connected to a company 24/7 through social media platforms like Facebook and Twitter, it is imperative that companies use CRM systems such as Zoho CRM in order for brands to maintain control of their online reputation while also generating leads from potential buyers on these sites. Their free version is an affordable option for entrepreneurs and small businesses. The only problem with their plan, however, is that it offers a max of 3 users before they start charging! Their paid versions are very reasonable starting at $14 per user/month for the Standard Plan; $23 for Professional Plan; $40 for the Enterprise Plan; and the Ultimate Plan is $52 per month if you’re looking for more services like 24-hour support or custom branding. They also offer the Zoho CRM Plus plan which will blow you away with features like Social Marketing, Visitor Tracking, Artificial Intelligence, and more. CRM is all about the customer experience across every channel. Bottom Line The moment I signed up for Zoho CRM, it felt like my prayers were answered. There was no need to go back and forth between different platforms that might not be compatible with each other simply because all of the features are available in one place! The training is a little expensive but worth every penny considering how many headaches you avoid by utilizing this incredible tool from day 1. I had trouble involving myself in Salesforce because it was difficult to comprehend all of the features and functions. Eventually, I started to understand some things but when comparing its price point against Zoho’s simpler interface coupled with a lower cost, there really wasn’t anything that would keep me on this platform for long.